Privacy Policy

This Privacy Policy explains how Tirecheckpro collects, uses, stores and handles personal information when you visit our website, make an enquiry, book a mobile tyre inflation or basic tyre checking service, or otherwise communicate with us.

We operate our services directly and process personal information only for legitimate business, contractual and legal purposes.

1. Information We Collect

Depending on how you use our website, we may collect:

• Name and contact details;
• Email address and telephone number;
• Service and booking information;
• Vehicle-related information provided for arranging the requested service;
• Service location and appointment details;
• Information contained in customer enquiries or communications;
• Transaction and booking records;
• Website usage information, such as IP address, browser type, device information and basic website activity;
• Information required to comply with applicable legal or regulatory obligations.

We only request information that is reasonably relevant to providing, arranging or administering the requested service.

2. How We Use Personal Information

Personal information may be used to:

• Process and administer service bookings;
• Arrange appointments and communicate with customers;
• Confirm service details and service locations;
• Respond to enquiries and customer requests;
• Maintain business and transaction records;
• Process deposits associated with service bookings;
• Handle cancellations, refunds and other service-related matters;
• Meet applicable legal, accounting and regulatory requirements;
• Maintain appropriate website functionality and administrative records;
• Identify and address misuse of the website or services where reasonably necessary.

The prices displayed on the website are service deposits. Information connected with a deposit is processed for booking administration and related contractual purposes.

3. Legal Bases for Processing

For customers in the European Economic Area and the United Kingdom where applicable, personal information may be processed on the basis of:

• Performance of a contract or steps taken at the customer’s request before entering into a contract;
• Compliance with legal obligations;
• Legitimate interests, where those interests are not overridden by the customer’s applicable rights;
• Consent, where consent is required by applicable law.

Where processing is based on consent, consent may be withdrawn in accordance with applicable law.

4. Website Cookies

Our website may use cookies and similar technologies that are necessary for website operation, session management, preferences, security functions and basic website administration.

Where applicable law requires consent for non-essential cookies or similar technologies, the relevant consent mechanism will be provided before those technologies are used.

Customers may also adjust cookie settings through their browser or the cookie controls made available on the website.

5. Information Sharing

Personal information may be disclosed where reasonably necessary to operate the website, administer bookings, provide the requested service, maintain records, comply with legal obligations, or respond to lawful requests.

We do not sell personal information for monetary consideration.

We do not disclose personal information for purposes unrelated to the operation, administration or legal requirements of the services unless permitted or required by applicable law.

Where another organisation processes information on our behalf, appropriate contractual and legal requirements will be applied where required.

6. International Data Transfers

As customers may access our website or request services from Europe and the United States, personal information may be processed in jurisdictions other than the country in which the customer is located.

Where applicable data protection law requires safeguards for an international transfer, appropriate lawful transfer mechanisms will be used.

7. Data Retention

Personal information is retained only for as long as reasonably necessary for the purposes for which it was collected, including service administration, contractual records, accounting, legal obligations, dispute handling and the establishment or defence of legal claims.

Different categories of information may be retained for different periods depending on their purpose and applicable legal requirements.

When information is no longer required, it will be deleted, anonymised or otherwise handled in accordance with applicable law.

8. Data Protection Rights in Europe

Depending on the circumstances and applicable law, individuals in the European Economic Area and the United Kingdom may have rights including:

• Access to personal information;
• Correction of inaccurate or incomplete information;
• Deletion of personal information where legally applicable;
• Restriction of certain processing;
• Objection to certain processing;
• Data portability where applicable;
• Withdrawal of consent where processing is based on consent;
• The right to lodge a complaint with the relevant data protection authority.

These rights are subject to applicable legal conditions and exceptions.

9. United States Privacy Rights

Depending on the applicable state law and the customer’s circumstances, United States residents may have privacy rights concerning information collected about them.

Where applicable, these may include rights to know about categories of personal information collected, request access or deletion, request correction, and exercise other rights provided by applicable state privacy legislation.

Requests will be handled in accordance with the applicable law and any legally permitted verification requirements.

We do not discriminate against customers for exercising privacy rights that are available to them under applicable law.

10. Children’s Information

Our website and services are intended for general consumers and are not directed specifically at children.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law. Where we become aware that information has been collected in circumstances requiring its removal, appropriate steps will be taken in accordance with applicable law.

11. Information Security

We use administrative, organisational and technical measures appropriate to the nature of the information and the purposes for which it is processed.

No method of transmitting or storing information can be represented as completely free from risk. We therefore limit access to personal information to circumstances where access is reasonably required for legitimate business or legal purposes.

12. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in our services, legal requirements or data-handling practices.

The latest version will be published on this page together with its effective date.

13. Contact Information

Business Name: ______________________________

Email: basic@tirecheckpro.com

Telephone: ______________________________

Business Address: ______________________________

Data Protection Contact: ______________________________